# Recording Troubleshooting

## Troubleshooting Script Recording Issues <a href="#troubleshooting-script-recording-issues" id="troubleshooting-script-recording-issues"></a>

In order to record web scripts, Oxygen extension for Chrome needs to be installed and enabled.

For Windows installation the extension is installed automatically during the installation process.

For OS X & Linux the extension needs to be installed manually:

[Install Oxygen Chrome Extension ](https://chrome.google.com/webstore/detail/oxygen/ibbmgejonlmocgjnkmabigdgbolcomea)

Open Chrome, go to More Tools > Extensions, and verify that the extension is installed and enabled:

![Chrome Extension](/files/-M-U37H2OKdv6_US09GX)

If the extension is not installed, please install it manually using the link provided above.

{% hint style="info" %}
On Windows, manually removing the extension from Chrome will prevent it from installing next time the IDE is updated or reinstalled. In such case it needs to be reinstalled manually.
{% endhint %}


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# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://docs.oxygenhq.org/download-installation-start/download-and-installation/recording-troubleshooting.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.
