> For the complete documentation index, see [llms.txt](https://docs.oxygenhq.org/llms.txt). Markdown versions of documentation pages are available by appending `.md` to page URLs; this page is available as [Markdown](https://docs.oxygenhq.org/download-installation-start/download-and-installation/recording-troubleshooting.md).

# Recording Troubleshooting

## Troubleshooting Script Recording Issues <a href="#troubleshooting-script-recording-issues" id="troubleshooting-script-recording-issues"></a>

In order to record web scripts, Oxygen extension for Chrome needs to be installed and enabled.

For Windows installation the extension is installed automatically during the installation process.

For OS X & Linux the extension needs to be installed manually:

[Install Oxygen Chrome Extension ](https://chrome.google.com/webstore/detail/oxygen/ibbmgejonlmocgjnkmabigdgbolcomea)

Open Chrome, go to More Tools > Extensions, and verify that the extension is installed and enabled:

![Chrome Extension](/files/-M-U37H2OKdv6_US09GX)

If the extension is not installed, please install it manually using the link provided above.

{% hint style="info" %}
On Windows, manually removing the extension from Chrome will prevent it from installing next time the IDE is updated or reinstalled. In such case it needs to be reinstalled manually.
{% endhint %}